New Mexico State Judiciary Job Opening

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Administrative Office of the Courts

Court Probation Officer I #00054721-24400, PERM, Full-time, Albuquerque, NM

Opening Date: 11-12-2019 - Close Date: 11-25-2019

Job Pay Range: HH: $17.407 - $28.287 per hour

Target Pay Range/Rate: $20.671 per hour

The Bernalillo County Metropolitan Court is recruiting for a full-time, classified Court Probation Officer 1 position #00054721-24400 for the Probation Supervision Division in Albuquerque, New Mexico. Summary: Under close supervision monitor the defendant’s or offender’s participation in court mandated programs and compliance with his/her court order. This is an entry-level job classification. Finalist(s) may be subject to criminal background check.


  • Education: Bachelor’s Degree in criminal justice, social sciences or a related field from an accredited college or university.
  • Education Substitution: Relevant experience may substitute for education on a year for year basis.
  • Experience: One (1) year experience in criminal justice, social services or a related field.
  • Experience Substitution: None.
  • Other: Completion of a stringent post offer background investigation may be required (i.e. work history, criminal record, driving record, etc.). May be required to obtain and maintain National Crime Information Center (NCIC) certification within six (6) months or hire.
  • Knowledge: Basic knowledge of: court-ordered rehabilitation or support programs, sentencing guidelines, treatment options and community services available; New Mexico law, civil and criminal procedure; local court rules, policies and procedures, operations and structure; case management; legal terminology; safety, security and confidentiality practices; substance abuse and mental health counseling and treatment; mediation techniques and conflict resolution; investigative techniques; drug screening methods; electronic monitoring equipment and technology; proper English usage, grammar and punctuation; computer software applications (i.e., word processing, spreadsheets, databases, court case management system, e-mail and Internet); and general office practices and equipment (i.e., filing systems; telephone, printer, copier, fax, and scanner).
  • Skill & Ability: Skill in working independently and managing time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress; communicating effectively both orally and in writing with diverse parties; report writing; maintaining confidentiality; being organized, establishing priorities and meeting deadlines; active listening; dealing with people respectfully and diplomatically; maintaining accurate files and records; attention to detail; utilizing good judgment in making decisions and recommendations; knowing when to seek assistance and collaborating with other staff; speaking publicly and presenting information clearly and concisely. Ability to be empathetic, impartial, fair and objective with all involved parties and provide services regardless of race, national origin, gender, sexual orientation, religion, mental and physical abilities, socioeconomic status, or any other protected status; maintain patience, professional demeanor and composure while dealing with individuals under the influence of alcohol or drugs; recognize and appropriately respond to safety and security issues; receive and follow directions and apply relevant policies and procedures to assigned work; establish effective and cooperative working relationships in a complex and rapidly changing environment; use conflict resolution or verbal de-escalation techniques; work effectively with diverse and sometimes difficult clientele; recognize important case facts that need to be documented in case file or may need further action; learn quickly and retain information; work as a team member; operate program monitoring equipment; utilize a computer effectively in word processing, spreadsheets, case management systems and other software; proof read and edit your own work and perform multiple tasks.
  • EXAMPLES OF WORK PERFORMED: Participant Assessment - Conduct thorough investigations on defendants/offenders; establish defendants/offenders needs; provide detailed reports both orally and in writing and incorporate appropriate treatment support or referrals. Monitoring Program Compliance - Participate in scheduled progress meetings at court appointed locations; monitor defendants/offenders compliance at court hearings and with community service program requirements; report, document and notify court of defendants/offenders compliance, non-compliance or program violations and recommend appropriate action. Administrative - Maintain current case files; document all interaction with program defendants/offenders and treatment providers in case management system; prepare precise written and oral reports detailing defendants/offenders program compliance and future recommendations; attend court proceedings as required; participate and provide input during court proceedings, meetings with court staff and other treatment providers; track and record community service participation; compile and report statistical data; provide treatment information and options to judges and involved treatment providers and community members. May – After completion of required training and utilizing Supreme Court approved statewide policies and procedures for fieldwork (safety equipment, drug screening, field protocol), perform scheduled and unannounced site visits (home, work, school or other location) to monitor program compliance; monitor program compliance utilizing electronic monitoring technology; track and administer drug and alcohol screens as necessary; maintain alcohol and drug screening protocols, equipment and supplies; participate and attend conferences, trainings, community outreach and educational programs related to court programs.
  • WORK ENVIRONMENT AND PHYSICAL DEMANDS: The following functions are representative of the work environment and physical demands an employee may expect to encounter in performing the tasks assigned to this job. Work is performed in an office, court, jail setting or detention facility and may be performed in a field setting. Work is performed in an often fast-paced and stressful work environment. The noise level in the work environment is usually moderate to noisy. The employee may be exposed to hostile or violent situations that may arise when dealing with individuals involved or associated with court cases, disturbing or hazardous court exhibits and contagious health conditions. Frequent exposure to unpleasant situations in jails and when interviewing defendants who are experiencing significant stress, are mentally unstable, hostile, intoxicated, or have infectious diseases. The employee must regularly interact positively with co-workers, clients and the public; work under severe time constraints and meet multiple demands from several people. The work requires prolonged use of computers. While performing the duties of this job, the employee is regularly required to perform repetitious hand, arm and finger motions as well as use manual/finger dexterity, sit for long periods of time, stand and walk often; kneel and stoop; and talk and hear. The employee may be required to lift and/or move, push, pull or carry up to 40 pounds. The employee is expected to be punctual and to adhere to assigned work schedule. As assigned the employee may be required to work nights, weekends and holidays; overtime may be required. Travel may be required. A valid drivers’ license may be required. The employee may be exposed to fluctuating outdoor and building temperatures.
TO APPLY: Submit a New Mexico Judicial Branch Application for Employment or a Resume and a Resume Supplemental form and proof of education to:

Application forms:
Microsoft Word Format
Adobe PDF Format

Resume Supplemental Forms:
Microsoft Word Format
Adobe PDF Format

Human Resources Division
Post Office Box 133
Albuquerque, New Mexico 87103
Telephone: (505) 841-9819
Fax No.: (505) 222-4823
Web Site: