New Mexico State Judiciary Job Opening

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Administrative Office of the Courts

Surveillance Officer #10107979-23200, Full-time, TERM in Albuquerque, NM.

Opening Date: 07-31-2019 - Close Date: 08-14-2019

Job Pay Range: $14.026-$22.792 Hourly

Target Pay Range/Rate: $14.026-$17.532/hour

The Second Judicial District Court is recruiting for a Full-time, Term, Surveillance Officer position #10107979 to support Pretrial Supervision & Diversion Program in Albuquerque, New Mexico. SUMMARY OF POSITION: Under supervision of the Assistant Programs Division Director for Pretrial Services, monitor and track participant’s compliance in court ordered programs, attend related court proceedings; and prepare detailed oral and written surveillance reports. Primary work performed: drug screening and sample collection for any client regardless of gender or gender status reporting to the Second Judicial District Court Judicial Supervision and Diversion Program (JSDP). Additional duties may include filing, typing, maintaining files, entering case notes, entering statistical data, maintaining records in the Pretrial Services database and Norchem database and providing reports. May be asked to testify when necessary in regards to drug testing events. Coordinate with JSDP staff on clients’ needs and supervision when appropriate and provide administrative duties when needed. The reliability of a drug testing system is critical to the integrity of the Court. Pursuant to the U.S. Department of Justice when conducting drug testing, the person performing the test must directly observe the submission of the sample.


  • Education: High school diploma or GED.
  • Education Substitution: None.
  • Experience: Two (2) years of experience in social services, probation, as a corrections officer, or work in a related field.
  • Experience Substitution: Additional post-secondary education in a related field may substitute for up to one (1) year of experience. Thirty (30) semester hours equals one (1) year of experience.
  • Other: Completion of a post offer background check will be required.
  • Knowledge: Knowledge of the probation process, New Mexico law, civil and criminal procedure; court rules, policies and procedures, operations and structure; legal terminology; substance abuse and drug testing methods, protocol and equipment; safety practices, safety and security issues, police reporting procedures; proper English usage, grammar and punctuation; computer software applications (i.e., word processing, spreadsheets, databases, court case management system, e-mail and Internet); filing systems; general office practices and office equipment (i.e., telephone, printer, copier, fax, scanner, postage meter, microfiche and reader machine).
  • Skill & Ability: Skill in working independently and managing time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress; communicating effectively both orally and in writing with diverse parties; maintaining confidentiality; establishing priorities and meeting deadlines; active listening; dealing with people diplomatically; maintaining accurate files and records; being organized and detail oriented; filing; typing and entering data precisely; using good telephone etiquette; using common sense; maintaining professional demeanor and composure; and knowing when to seek assistance and collaborate with other staff. Ability to receive and follow directions and apply relevant policies and procedures to assigned work; establish effective and cooperative working relationships in a complex and rapidly changing environment; maintain patience; recognize and appropriately respond to safety and security issues; use conflict resolution or verbal de-escalation techniques; be empathetic, impartial, fair and objective; work effectively with diverse and sometimes difficult clientele; learn quickly and retain information; work as a team member; recognizing important case facts that need to be documented in case file or may need further actions; ability to operate program monitoring equipment; deal with conflicted and hostile individuals or individuals under the influence of drugs or alcohol; utilize a computer effectively in word processing, spreadsheets, case management systems and other software; organize priorities; provide equal services regardless of the race, national origin, gender, religion, physical abilities or socioeconomic status; display teamwork, resourcefulness, and ability to adapt to changing work priorities; perform multiple tasks; and speak publicly.
  • WORK ENVIRONMENT AND PHYSICAL DEMANDS The following functions are representative of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job. Work is performed in an office, field or court setting. The work performed requires travel (valid driver’s license required). The employee is expected to be punctual and to adhere to assigned work schedule. Assigned work schedules are flexible; include days, nights, and weekends and holidays; overtime may be required. The employee must regularly interact positively with co-workers, client and the public, work under severe time constraints and meet multiple demands from several people. The work requires prolonged use of computers, repetitious hand, arm and finger motions, as well as manual/finger dexterity. The employee must be able to walk, talk, hear, kneel, stoop, lift, pull and carry up to 40 pounds. Travel may also be periodically required for training, meetings and presentations. The employee may be required to sit or stand for long periods of time. The employee may be exposed to fluctuating outdoor and building temperatures; hostile or violent situations that may arise when dealing with individuals involved in court cases, disturbing or hazardous court exhibits and contagious health conditions.
  • BENEFITS* Leave - Annual and sick leave are accrued by regular, full-time employees at the rate of 4.62 hours annual and 3.69 hours sick leave, per bi-weekly pay period. A total of ten paid holidays per calendar year. Group Health Insurance Blue Cross Blue Shield Dual Option Point of Service Plan Presbyterian Health Regional Health Maintenance Organization (HMO) The Health Insurance Plans provide comprehensive services for you and your family for illness and injury (not arising in connection with your employment). Group Life, AD&D and Disability Insurance $50,000 of Basic Life, $50,000 of Accidental Death and Dismemberment and Short and Long Term Disability Insurance. Group Dental Insurance Delta Dental - The dental option provides preventive, basic, major, or orthodontic dental care and treatment. Group Vision Insurance Davis Vision - The plan is designed to provide for regular eye examinations and benefits toward vision care expenses including glasses or contact lenses. Public Employees' Retirement Association Employees of affiliated public employers are required to become members of the P.E.R.A. as a condition of their employment. The contribution amount is 8.92 percent of your gross bi-weekly earnings. Voluntary retirement is attained with 30 or more years of credited service, at any age. *All benefits are subject to change.
TO APPLY: Apply at or send application or resume supplemental form with proof of education to the above address (400 Lomas Location). Applications not including copies of information requested on the employment application will be rejected.

Application forms:
Microsoft Word Format
Adobe PDF Format

Resume Supplemental Forms:
Microsoft Word Format
Adobe PDF Format

400 Lomas Blvd. NW (Third Floor/Room 325)
Albuquerque, NM 87102

The Second Judicial District Court is an Equal Opportunity Employer and applicants selected for an interview must notify the Human Resource Division of the need for an accommodation.