New Mexico State Judiciary Job Opening
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Administrative Office of the Courts
***POSITION OPEN TO INTERNAL JUDICIARY APPLICANTS ONLY*** Background Intake Officer #00000948-24400, Full-Time, TERM in Albuquerque, NM
Opening Date: 06-10-2019 -
Job Pay Range: $17.066 – $26.665 hourly
Target Pay Range/Rate: $18.559 hourly
The Bernalillo County Metropolitan Court is recruiting for a full-time, TERM, Background Intake Officer #00000948-24400 for the Background Investigations Division in Albuquerque, New Mexico. Essential Tasks: This position is currently funded through June 30, 2019. Under general supervision, perform as a designee authorized to make pre-trial defendant release and detention decisions and determine the least restrictive means of immediate release for defendants in custody charged with misdemeanors and third or fourth degree nonviolent felonies. Strive to ensure the safety of the community and of the defendant while reasonably assuring the defendant’s appearance in court. Evaluate accurately a wide variety of behavior patterns and situations and to make effective recommendations regarding appropriateness of release; work without close supervision and to make appropriate decisions regarding type of release. Complete interviews and remain objective and unbiased when dealing with abusive and/or uncooperative defendants, some of whom have allegedly committed appalling crimes; organize and prioritize workload, manage concurrent multiple projects, maintain confidentiality and use discretion in dealing with sensitive information. Have the ability to get along with others and to work under stress. May perform other duties as assigned to meet the operational needs of the Court. A more comprehensive copy of the job description is available at http://metro.nmcourts.gov or may be obtained in the Human Resources office of the Metropolitan Court. A shift differential of $1.00 per hour is paid for hours worked between 6 p.m. and 7 a.m. Employee in this position is required to work rotating shifts, evenings, nights, weekends, holidays and when the Court is closed due to inclement weather. The work may be performed at the Metropolitan Court House or at the Metropolitan Detention Center.
Education: Bachelor’s Degree in criminal justice, social sciences, counseling or a related field from an accredited college or university.
Education Substitution: None
Experience: One (1) year experience conducting background investigations or a related field.
Experience Substitution: None.
Other: Completion of a stringent post offer background investigation may be required (i.e. work history, criminal record, driving record, etc.). Must obtain and maintain National Crime Information Center (NCIC) certification within six (6) months of hire.
Knowledge: Basic knowledge of the conditions of release for defendants in custody; third party releases; community safety concerns; recidivism; safety, security and confidentiality practices; criminal behavior patterns and profiles; investigative techniques and interviewing procedures; New Mexico law, civil and criminal procedure and sentencing guidelines; court rules, policies and procedures, operations and structure; misdemeanor and felony arraignment proceedings; bail and bond processes; court supervision programs; case management; legal terminology; substance abuse and mental health counseling and treatment; drug screening methods and equipment; mediation techniques and conflict resolution; proper English usage, grammar and punctuation; computer software applications (i.e., word processing, spreadsheets, databases, court case management system, e-mail and Internet); NCIC procedures and processes; Health Insurance Portability and Accountability Act (HIPAA); and general office practices and equipment (i.e., filing systems; telephone, printer, copier, fax, and scanner).
Skill & Ability: Skill in working independently and managing time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress; assessing behavioral profiles; communicating effectively both orally and in writing with diverse parties; report writing; maintaining confidentiality; establishing priorities and meeting deadlines; active listening; dealing with people diplomatically; maintaining accurate files and records; being organized and detail oriented; utilizing good judgment in making decisions and recommendations; maintaining professional demeanor and composure; collaborating with other staff; speaking publicly while presenting information clearly and concisely; recognizing and appropriately responding to safety and security issues; maintaining patience, while working effectively with diverse and sometimes difficult clientele or individuals under the influence of alcohol or drugs; using conflict resolution or verbal de-escalation techniques; recognizing important case facts that need to be documented in case file or may need further action; acting as a liaison to provide clear, accurate and timely information to all interested parties. Ability to be empathetic, impartial, fair and objective with all involved parties and provide services regardless of race, national origin, gender, sexual orientation, religion, mental and physical abilities or socioeconomic status; receive and follow directions and apply relevant policies and procedures to assigned work; establish effective and cooperative working relationships in a complex and rapidly changing environment; read, comprehend and compile documentation regarding criminal background investigations; learn quickly and retain information; work as a team member; utilize a computer effectively to word process, develop spreadsheets, utilize court case management systems and other software; be resourceful and perform multiple tasks.
EXAMPLES OF WORK PERFORMED: Background Investigations - Interview offenders to obtain and verify necessary background information to conduct a thorough criminal history background investigation in order to provide detailed reports to the court including recommendations for release and referrals to community treatment providers; assess offenders threat level to self and others; complete a detailed offender behavioral profile by contacting references and verifying information provided by offenders regarding employment, home, work, and school status; contact and interview victims; and make recommendations for release. Administrative - Document all interactions with offenders in the case management system; maintain current case files; prepare precise written reports including detailed chronological criminal history, conditions of release, treatment referrals and future recommendations; participate and provide input during meetings with court staff and others. May - Determine and verify actual identities of offenders in court or in custody; attend court proceedings as necessary and present information to the court; compile and report statistical data; participate and attend conferences, training and community outreach or educational programs related to court programs.
WORK ENVIRONMENT AND PHYSICAL DEMANDS: The following functions are representative of the work environment and physical demands an employee may expect to encounter in performing the tasks assigned to this job. Work is performed in an office, court, jail setting or detention facility. Work is performed in an often fast-paced and stressful work environment. The noise level in the work environment is usually moderate to noisy. The employee may be exposed to hostile or violent situations that may arise when dealing with individuals involved or associated with court cases, disturbing or hazardous court exhibits and contagious health conditions. Frequent exposure to unpleasant situations in jails and when interviewing defendants who are experiencing significant stress, are mentally unstable, hostile, or intoxicated, or have infectious diseases. The employee must regularly interact positively with co-workers, clients and the public; work under severe time constraints and meet multiple demands from several people. The work requires prolonged use of computers. While performing the duties of this job, the employee is regularly required to perform repetitious hand, arm and finger motions as well as use manual/finger dexterity, sit for long periods of time, stand and walk often; kneel and stoop; and talk and hear. The employee is frequently required to read typed and/or hand written material; and lift and/or move, push, pull or carry up to 40 pounds. The employee is expected to be punctual and to adhere to assigned work schedule. As assigned the employee may be required to work nights, weekends and holidays; overtime may be required. Travel may be required. A valid driver’s license may be required. The employee may be exposed to fluctuating outdoor and building temperatures.
Submit a New Mexico Judicial Branch Application for Employment or a Resume and a Resume Supplemental form and proof of education to:
Microsoft Word Format
Adobe PDF Format
Resume Supplemental Forms:
Microsoft Word Format
Adobe PDF Format
Human Resources Division
Post Office Box 133
Albuquerque, New Mexico 87103
Telephone: (505) 841-9819
Fax No.: (505) 222-4823
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