The Administrative Office of the Courts is recruiting for a full-time classified Statewide Language Access Services Coordinator position #10111070-21800.
ADMINISTRATIVE OFFICE OF THE COURTS (AOC)
The Administrative Office of the Courts exists to support the courts of New Mexico in accomplishing their mission through:
• Ensuring that the courts have adequate, equitably distributed resources.
• Ensuring that the courts have and use current technology.
• Providing a fair and equitable statewide human resources system.
• Developing and implementing improved court processes and supporting courts in their use.
• Collecting and providing information on and for the courts.
• Managing and accounting for the collection of revenue.
• Ensuring sound financial, budgeting and procurement practices in the management of court resources.
• Providing administrative support for the magistrate courts.
• Maintaining liaison with the legislative and executive branches of state government.
GENERAL STATEMENT OF DUTIES
Under administrative direction plan, organize, direct, manage and provide interpreting and other language access services and related training in assigned courts; provide English <> Spanish interpreting services for the 11th Judicial District Court to ensure the fair and impartial administration of justice and due process of the law to those populations who cannot adequately communicate in English. Will supervise Language Access Coordinators and other staff, and provide professional support to judiciary.
EXAMPLES OF WORK PERFORMED
• The AOC Statewide Language Access Services Coordinator serves as a statewide project leader managing, developing and implementing Language Access statewide program initiatives and strategic plans.
• Direct, plan, organize and manage Language Access Coordinators, including the development of statewide policies and procedures, manuals, handbooks, curriculum, educational and related training materials.
• Oversee the translation and interpreting of language access services statewide. Ensure translation and interpreting services support the fair and impartial administration of justice and due process of those populations who cannot adequately communicate in English.
• Serves as a resource and provides professional support to judicial committees, commissions, councils, boards, courts, judges, court administrators, court staff and the public.
• Prepares budget requests, projects statewide needs and costs for programs and conferences; secures and administers funding requests for AOC grants; researches and writes grant applications, makes budget recommendations. Participates in the unified budget process; identifies and acquires additional funding sources; oversees and ensures compliance with budgetary policies and program standards to ensure consistency statewide; completes all status and fiscal grant reporting requirements; and ensures consistency and quality of reported performance measures.
• Performs all modes of interpretation from source language into the target language for complex oral communications during court proceedings and for court ordered services (interpretation may be performed: in person, from a recording, via telephone or video conference).
• Provides interpretation of familiar and unfamiliar documents; formal document translation of court generated forms, and sight translation of court generated documents.
• Oversee the statewide scheduling and monitoring of Language Access services for assigned staff and assigned courts. To include on-site and off-site locations, and the timely delivery of services to ensure deadlines are met.
• Prepares and drafts Requests for Proposals, Invitations to Bid, and contracts in compliance with state procurement code; provides direction to contractor(s); monitors and evaluates contractor(s); addresses contractor adherence to program, policies, procedures and initiatives.
• Performs complex analytical and statistical research; creates, evaluates, and analyzes detailed statistical measures, reports and surveys; makes formal presentations with recommendations on a variety of court management studies, programs, and projects.
• Researches and drafts proposed legislation and provides testimony to the state legislature. Lobbies for legislative support on behalf of projects and/or the Judicial Branch; prepares bill analyses to assess the impact of proposed legislation and assists in developing strategies for passage of legislation. Prepares and presents presentations; serves on statewide or local committees; speaks at national, state and local conferences regarding project initiatives; manages and directs project contractors and associated budget; keeps up to date with latest trends in court management locally and nationally.
• Other duties as assigned.
The successful applicant should have near native proficient in English and Spanish; advanced knowledge of the principles and practices of managing transaction services for languages other than Spanish; implementing, managing and administering Language Access programs and managing and motivating staff to include experience with court administration and management practices and techniques. Experience with legislative and budget processes, organization and general operations of a court system and government as well as skill analyzing and assessing court operations, and evaluating court program services.
Education: Bachelor’s degree from an accredited college or university in Criminal Justice, Public or Business Administration, Social Sciences, Management, Languages, Interpreting & Translation or a related field.
Education Substitution: Experience in language access or the management of interpretation services may substitute for education on a year for year basis.
Experience: Six (6) years of program management experience to include relevant experience including: public or business administration, budget, finance, social work, social sciences, mediation, communications, grant writing, guidance and counseling, law/probation, program/project management, adult education, training, volunteer programs, or closely related field, of which two (2) years must have been in court interpreting experience, plus and one (1) year of supervisory experience.
Experience Substitution: Additional relevant education may substitute for experience at a rate of thirty (30) semester credit hours equals one year of experience.
Current Certification: Any of the following: Certification, Court Interpreter Certification (or ability to obtain immediate reciprocity) as recognized by the Administrative Office of the Courts, Federal Court Interpreter Certification, approved by the state of New Mexico to serve be classified as a Justice System Interpreter, or other professional certifications recognized by the Supreme Court Language Access Advisory Committee.
Other: Completion of a post-offer background check may be required. Completion of state Defensive Driving Training and valid New Mexico driver’s license may be required.
WORK ENVIRONMENT AND PHYSICAL DEMANDS
The following functions are representative, but not all inclusive of the work environment and physical demands an employee may expect to encounter in performing tasks assigned to this job.
Work is performed in an office, field or court setting. A valid driver's’ license is required and travel will be required in the course of work. The assigned work schedules may include days, nights, weekends, and holidays and overtime may be required. The employee must regularly interact positively with co-workers, clients, elected officials at all levels, business and education professionals, the public, judges and justices; work under severe time constraints and meet multiple demands from multiple sources.
This job description is ILLUSTRATIVE ONLY and not a comprehensive listing of all functions performed.
• Medical/Dental/Vision/Rx, Life Insurances, Short and Long Term Disability Insurance Programs, flexible spending, employee and assistance program. [www.mybenefitsnm.com]
• Paid Vacation, Sick and Personal Leave.
• Ten (10) holidays.
• Deferred Compensation 457(b) plan.
• State Retirement Plan [www.nmpera.org]